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FAQ:
How do you work? What do you do?
After receiving your event information we will approach service providers on your behalf. Normally this will cover many different areas. Hotel Accommodation, conference venues, audio/visual and room set up, restaurants, transport companies, outside entertainers or incentive trips, teambuilding experts and exhibition companies to name but a few.
Upon receiving quotes that are viable, within budget and cover all aspects of your requirements we will forward these quotes to you. We will not add any fees or surcharges to these proposals.
To cover all aspects of your event may involve several dozen emails, sourcing providers, telephone calls (bi-lingual staff ensuring no breakdown in communications) and obtaining grants of approvals from local bodies. We organise everything, saving you time and effort.
So how do you get paid? Do you charge a proposal fee?
No we do not charge you a proposal fee. We are paid a commission by the hotels, venues and other service providers that are contracted on your behalf, at no
extra cost to you.
We are not tied to any chain of companies or service providers and so we are able to propose the venue or service that is right for you without any bias. Each event is treated individually ensuring that the right choices are made regards location, budget and requirements.
So you can work within a budget?
We constantly monitor expenditure commitments and use our supplier and venue relationships to keep your costs low whilst ensuring the highest quality. Most of our clients have found that using our services is more cost-effective than running their events in-house.
Are any of your venues or services provided from in-house or owned by yourselves?
No. We don't own any venues or indeed give preference to any. Many facets of our services have of course built up long term partnerships over the years with service providers we believe are the best in the business. As one of the more successful event planning companies here in Spain dealing with English language enquiries we do have negotiation weight and choices.
What size of group/company do you usually work on behalf of?
We work with groups and companies of all sizes. We have organised events for as small as 5 pax, although the costs of teambuilding etc can be exorbitant with such a small party, to blue chip companies with attendees of over 1000. From the small family business to the largest corporate event we endeavor to treat your event with the exact same respect as though it was our own.
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How long must I wait for quotes or proposals?
Although Spain is often thought to still suffer from the manana syndrome, we normally can get initial event requirements back to you within a couple of days. This would normally be the event venue or teambuilding quotes etc. The finer details we can work on as and when required.
How long can you reserve space for?
We endeavor to hold spaces on a first option wherever possible and this can normally give you a week or two depending upon the date for you to make decisions
regards site visits etc. Of course with Spain's main cities, namely Barcelona, Madrid and Marbella it is sensible to choose and reserve your venues as soon as possible as the more popular locations can be fully reserved 6 or 12 months in advance.
Are you an English or Spanish company?
Although originally based in England we have been registered and located out here in Spain since 2003. We believed it was a better business decision that allows us to better understand the country, the industry and provide thorough event management services with genuine local knowledge.
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